Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth.
Tri City National Bank is seeking a skilled and service-oriented Helpdesk Technician II to join our IT team. This is a mid-level technical support role responsible for delivering high-quality service to internal users across all locations. The ideal candidate will bring strong technical breadth, professional maturity, and a proactive mindset to support and improve our IT environment.
This mid-level position is expected to demonstrate autonomy, initiative, and the ability to mentor junior staff. It serves as a critical bridge between Tier I support and more advanced infrastructure or application teams.
Compensation: $22.00 - $32.00 per hour depending on experience.
This position is on-site at our Operations Center, located in West Allis, Wisconsin.
Tier II Support & Ticket Management
Hardware Lifecycle Management
Technical Administration & Growth
Mentorship & Project Support
Documentation & Knowledge Sharing
Preferred Qualifications:
Why Join Us:
Equal Opportunity Employer/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Reasonable Accommodation
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or hr2@tcnb.com
(**Must be 21 to enroll in 401(k), and must work an average of 20+ hours per week in order to be eligible for paid vacation.)
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